Frequently Asked Questions

Always On Time Deliveries LLC currently serves the Las Vegas Valley, including Las Vegas, Henderson, and surrounding service areas. Delivery availability may vary based on pickup location, destination, delivery type, and requested service time.

AOTD provides professional courier and delivery solutions for documents, packages, business-to-business deliveries, legal documents, medical-related deliveries, scheduled deliveries, and same-day or rush delivery requests. Service availability depends on the item, size, destination, and delivery requirements.

Yes. AOTD accepts same-day and rush delivery requests based on courier availability, pickup location, destination, and delivery requirements. For urgent service, contact AOTD or submit a Request a Delivery form as early as possible.

You can request a delivery through our Request a Delivery page or contact AOTD directly. Provide your pickup location, delivery destination, contact information, delivery timeframe, and details about the item being transported.

Delivery pricing varies based on distance, delivery type, urgency, item size, service requirements, and pickup and drop-off locations. Submit a delivery request to receive pricing for your specific delivery.

Yes. AOTD works with businesses that need recurring, scheduled, or on-demand delivery services. Contact us to discuss your delivery volume, schedule, service area, and business requirements.

Yes. Proof of delivery may be provided upon completion of a delivery, depending on the service requested. Additional delivery documentation or recipient confirmation may also be available when required.

Please have the complete pickup and delivery addresses, contact information, requested pickup time, item description, approximate size or quantity, and any special handling or delivery instructions available.

AOTD accepts eligible legal documents and medical-related delivery requests based on the specific handling, timing, documentation, and regulatory requirements involved. Contact us with the delivery details so we can confirm service availability.

AOTD does not accept illegal, prohibited, hazardous, or unsafe items that are outside our authorized services or transportation capabilities. Certain restricted or regulated materials may also be declined. Contact us before requesting service if you are unsure whether an item can be transported.

Yes. Customers may request deliveries in advance for a specific date or timeframe. Advance scheduling is recommended for time-sensitive, recurring, or business deliveries. Service is subject to availability.

For urgent delivery needs, submit a Request a Delivery form and contact AOTD as soon as possible. Same-day and rush requests are handled based on courier availability, pickup location, destination, and delivery requirements.